Last updated: September 2026
We collect the following types of information: • Account Information: When you create an account, we collect your name, email address, and password (encrypted). • Registration Data: We log your IP address, device type, operating system, and browser at the time of registration for security and analytics purposes. • Usage Data: We collect information about how you use the platform, including pages visited, features used, and time spent. • Device Information: We may collect device type, operating system, browser type, and unique device identifiers. • Payment Information: Payment processing is handled exclusively by Stripe. We do not store your credit card information directly. • AI Interaction Data: Conversations with Caufid are stored to provide personalized learning and memory features.
We use the collected information to: • Provide, maintain, and improve the platform and its features • Personalize your learning experience through Caufid • Process transactions and send related information • Send you technical notices, updates, and support messages • Monitor and analyze trends, usage, and activities • Detect, investigate, and prevent fraudulent transactions and abuse • Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: • Service Providers: We use third-party services (Stripe for payments, MongoDB for data storage, hosting providers) that may process your data on our behalf under strict confidentiality agreements. • Legal Requirements: We may disclose your information if required by law, court order, or governmental authority. • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
We implement industry-standard security measures to protect your personal information, including: • Encryption of data in transit (TLS/SSL) and at rest • Secure password hashing using bcrypt • Regular security audits and monitoring • Access controls limiting data access to authorized personnel only • Secure token-based authentication (JWT) • IP address and device logging for fraud prevention While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
We retain your personal information for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain certain information for legal or legitimate business purposes. Anonymized and aggregated data may be retained indefinitely for analytics purposes.
Depending on your jurisdiction, you may have the following rights regarding your personal data: • Access: Request a copy of the personal data we hold about you. • Correction: Request correction of inaccurate or incomplete data. • Deletion: Request deletion of your personal data ("right to be forgotten"). • Portability: Request a copy of your data in a structured, machine-readable format. • Objection: Object to the processing of your personal data for certain purposes. • Restriction: Request restriction of processing of your personal data. To exercise any of these rights, please contact us at info@mentova-academy.com. We will respond to your request within 30 days.
The platform may use local storage and similar technologies to enhance your experience. These are used to: • Remember your language preferences • Maintain your login session • Store app settings and preferences We use Google Analytics to collect anonymized usage data to improve the platform. We do not use third-party tracking cookies for advertising purposes.
The platform integrates with the following third-party services: • Stripe (for subscription payments) • CoinGecko (for cryptocurrency market data) • Brevo (for transactional emails) • Google Analytics (for anonymized usage analytics) These third-party services have their own privacy policies, and we encourage you to review them.
The platform is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information promptly.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the platform after changes are posted constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: Email: info@mentova-academy.com Website: mentova-academy.com Mentova Academy © 2026 All rights reserved.