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Frequently Asked Questions

What is Mentova?

Mentova is a premium mentor marketplace connecting certified professionals with learners. VIP members get access to exclusive courses, real-time tools, a private community, and curated content from verified mentors.

How do I become a VIP member?

Go to the VIP section in the app and subscribe. VIP unlocks the academy, advanced tools, the private community, the mentor marketplace, and much more.

How do I contact a mentor?

Browse the Marketplace, select an offer, and purchase it. You can also book live sessions or send direct messages to mentors through the app.

Can I become a mentor on Mentova?

Yes! If you have at least 2 years of verifiable experience, you can apply through the 'Become a Mentor' section. Our team reviews every application to maintain quality.

How do payments work?

All payments are processed securely through Stripe and Apple In-App Purchases. Mentors receive payouts directly to their connected Stripe account.

Can I get a refund?

Refund policies depend on the type of purchase. For subscription issues, contact us at info@mentova-academy.com and we'll assist you promptly.

Is my data secure?

Absolutely. We use industry-standard encryption and security practices. Your personal data is never shared with third parties without your explicit consent.


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