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Frequently Asked Questions

What is Mentova?

Mentova is a personalized education platform for finance and cryptocurrency. Powered by Caufid, an AI mentor that adapts to your level and learning goals, Mentova helps beginners understand crypto, blockchain, investing, risk management, and much more through structured modules and interactive learning.

Who is Caufid?

Caufid is your personal AI mentor on Mentova. It remembers your preferences, adapts to your level, and guides you through your crypto and finance learning journey with personalized explanations and quizzes.

How do I become a VIP member?

Go to the VIP section in the app and subscribe for $21.99/month. VIP unlocks Caufid's full capabilities: personalized memory, chart analysis, market intelligence, daily briefings, and personalized learning.

How do payments work?

All payments are processed securely through Stripe. You can cancel your VIP subscription at any time through your account settings.

Can I get a refund?

For subscription issues or refund requests, contact us at info@mentova-academy.com and we'll assist you promptly.

Is my data secure?

Absolutely. We use industry-standard encryption and security practices. Your personal data is never shared with third parties without your explicit consent.

Is Mentova available as a mobile app?

Mentova is currently available as a web application at app.mentova-academy.com, accessible from any browser on desktop or mobile.


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